The services industry continues to grow, answering a commercial need for businesses to outsource non-core activities for reasons of lower cost, operational efficiency and rising service levels/service specialisation. More challenging economic conditions and rising customer needs and expectations require leaders who can navigate complexity and disruption to deliver cost-effective services, without sacrificing excellence, at every level.
Related consultants
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Richard Marshall
Senior Consultant
Richard Marshallrichard.marshall@blackwoodgroup.com+44 (0)20 7220 0260LondonRichard leads the Business Services Practice and is a member of the Industrial and Services, and Education practices. He has particular expertise in advising clients in education, professional services, BPO and specialty distribution. Prior to joining Blackwood, Richard worked at a specialist recruitment company focusing on placing strategy consultants into FTSE 100 corporate strategy functions. He read Geography with International Relations at Plymouth University.
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Chris Unwin
Senior Consultant
Chris Unwinchris.unwin@blackwoodgroup.com+44 (0)161 241 3305ManchesterChris heads Blackwood’s Manchester Office. He is also a member of the Financial Officers and Board practices. He is responsible for the firm’s activities in the North and Midlands, advising businesses on board level succession, management changes and leadership effectiveness. He read French and German at Oxford University.
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Katharine Davenport
Associate
Katharine Davenportkatharine.davenport@blackwoodgroup.com+44 (0)20 7220 1811LondonKatharine is a member of the Corporate team and works on assignments across all practice areas, with a particular focus on Business Services. Prior to joining Blackwood, Katharine worked as an analyst at a business intelligence and risk consulting firm. She read Geography at Oxford University and then Development Studies at LSE.