The shopping experience has changed completely and businesses that do not meet the new needs and preferences of the consumer will not survive. Scale or differentiation, however, continue to determine value and today’s leaders need to be skilled in creating clarity of strategic direction against a backdrop of unprecedented data supply, ever-changing routes to market, digital optimisation and fundamental customer desire to experience something different.

Related consultants

  • Maria Henderson

    Maria Henderson

    Partner

    Maria Henderson
    Maria Henderson
    +44 (0)20 7220 0282
    Milan and London

    Maria leads the Consumer Practice. She has extensive experience advising international clients in all sub-sectors of consumer, including branded fashion and luxury goods.

    Prior experience: MBS Group, Korn Ferry, Skill Capital.

    Education: Latin American Literature and Politics at University College London.

  • Kate Frampton

    Kate Frampton

    Senior Associate

    Kate Frampton
    Kate Frampton
    +44 (0)20 7220 0259
    London

    Kate is a member of the Consumer Practice and has experience leading international executive searches across multiple sub-categories.

    Prior experience: Chameleon International.

    Education: French and Russian at the University of Bristol.

  • Claudia Marcelletti

    Claudia Marcelletti

    Senior Associate

    Claudia Marcelletti
    Claudia Marcelletti
    +44 (0)20 7220 0812
    London

    Claudia is a member of the Consumer Practice, working on assignments across all subsectors, with specific experience in international branded goods and media.

    Prior experience: The Walt Disney Company, MBS Group.

    Education: International Marketing at King’s College London; Political Science and Communication at LUISS Guido Carli.

  • Heather May

    Heather May

    Associate

    Heather May
    Heather May
    +44 (0)20 7220 0266
    London

    Heather is a member of the Consumer Practice and works on assignments across all practice areas.

    Education: Biological Sciences at Imperial College London.

  • Emy Guerrieri

    Emy Guerrieri

    Senior Executive Assistant

    Emy Guerrieri
    Emy Guerrieri
    +44 (0)20 7220 0800
    London

    Emy is a Senior Executive Assistant in the Corporate Practice and a member of Blackwood’s Finance, Administration and IT Group.

    Prior experience: Team Coordinator/Personal Assistant at Teneo.